Welcome to CENSE

These Terms and Conditions ("Terms") govern your use of the CENSE website ("Website") located at https://www.censepower.com and our related services ("Services"). Please read these Terms carefully before using our Website or Services. By accessing or using our Website, you agree to be bound by these Terms.

Intellectual Property

The Website's content, including text, graphics, logos, images, and software is the property of CENSE or its licensors and protected by intellectual property laws. You may not use any of this content without our express written permission.

User Accounts

You may need to create an account to use certain features of our Website. You are responsible for maintaining the confidentiality of your account information and for all activity occurring under your account.

Orders and Payments

By placing an order, you offer to purchase products subject to availability and confirmation. We reserve the right to refuse any order. Payment information will be processed through our secure payment gateway.

Shipping and Delivery

• Shipping fees are calculated based on your delivery location and the weight/size of your order. Shipping costs are clearly displayed during the checkout process before you finalize your purchase.
• You are responsible for all shipping costs associated with your orders.
• We endeavour to provide estimated delivery times, but these are estimates and not guarantees. We are not responsible for delays caused by circumstances outside our control, including carrier delays or weather events.
• [If applicable:] International orders may be subject to additional customs and duties, which are the buyer's responsibility.

Product Warranties

CENSE offers up to 2years limited warranty on its products against defects in materials and workmanship under normal use. This warranty begins on the date of purchase.

What the Warranty Covers:

• Repair or replacement of defective parts
• Labor costs associated with the repair

What the Warranty Does Not Cover:

• Damage caused by misuse, abuse, negligence, or accident
• Damage resulting from improper installation or maintenance
• Normal wear and tear
• Modifications or alterations to the product

How to Make a Warranty Claim:

1. Contact CENSE customer support at support@censepower.com
2. Provide proof of purchase (e.g., order number, receipt)
3. Describe the defect and provide photos or videos if possible.

We will assess the claim and, if valid, provide instructions for repair or replacement.

Disclaimer of Other Warranties

Except for the express warranties set forth above, our website and services are provided "as is" without warranties of any kind, express or implied, including warranties of merchantability or fitness for a particular purpose. We do not guarantee the site's continuous operation or that it will be error-free.

Limitation of Liability

Cense shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the website, services, or products, even if advised of the possibility of such damages. Our maximum liability is limited to the purchase price of the product.

Indemnification

You agree to indemnify and hold harmless CENSE and its affiliates from any claims, losses, or expenses arising from your breach of these Terms or misuse of the Website or our products.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Nigeria.

Changes to Terms

We may update these Terms periodically. We will notify you of significant changes by posting the new terms on our Website with an updated “Effective Date.”

Contact Us

If you have questions about these Terms, please contact us at:

support@censepower.com